{"id":101023,"date":"2025-10-09T11:01:43","date_gmt":"2025-10-09T09:01:43","guid":{"rendered":"https:\/\/radioislam.org.za\/a\/?p=101023"},"modified":"2025-10-09T13:36:02","modified_gmt":"2025-10-09T11:36:02","slug":"decoder-reset-for-radio-islam-international-listeners","status":"publish","type":"post","link":"https:\/\/radioislam.org.za\/a\/decoder-reset-for-radio-islam-international-listeners\/","title":{"rendered":"Decoder Reset for Radio Islam International Listeners"},"content":{"rendered":"<p><span style=\"color: #ff0000;\"><strong><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"101027\" data-permalink=\"https:\/\/radioislam.org.za\/a\/decoder-reset-for-radio-islam-international-listeners\/retune\/\" data-orig-file=\"https:\/\/i0.wp.com\/radioislam.org.za\/a\/wp-content\/uploads\/2025\/10\/Retune.png?fit=1080%2C1080&amp;ssl=1\" data-orig-size=\"1080,1080\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Retune\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/radioislam.org.za\/a\/wp-content\/uploads\/2025\/10\/Retune.png?fit=1024%2C1024&amp;ssl=1\" class=\"size-medium wp-image-101027 alignleft\" src=\"https:\/\/i0.wp.com\/radioislam.org.za\/a\/wp-content\/uploads\/2025\/10\/Retune.png?resize=300%2C300&#038;ssl=1\" alt=\"\" width=\"300\" height=\"300\" \/>Radio Islam International listeners are advised that our service provider, Sentech, has completed a major upgrade to their satellite systems. <\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\">This upgrade has resulted in a change to the <span style=\"color: #ff0000;\"><strong>symbol rate<\/strong>,<\/span> which means that many decoders will need to be <span style=\"color: #ff0000;\"><strong>manually retuned<\/strong><\/span> to continue receiving Radio Islam.<\/span><\/p>\n<h5 data-start=\"593\" data-end=\"630\"><span style=\"color: #ff0000;\"><strong>Extended Deadline for Retuning<\/strong><\/span><\/h5>\n<p data-start=\"593\" data-end=\"630\"><span style=\"color: #000000;\">Sentech has <strong data-start=\"644\" data-end=\"685\">extended the dual illumination period<\/strong> for the <strong data-start=\"694\" data-end=\"720\">33k &amp; 35k transponders<\/strong> to <strong data-start=\"724\" data-end=\"743\">31 October 2025<\/strong>. This extension gives Radio Islam more time to communicate with listeners and ensure a smooth transition.<\/span><\/p>\n<p data-start=\"853\" data-end=\"955\"><span style=\"color: #000000;\"><strong data-start=\"910\" data-end=\"954\"><strong>As of 1 November 2025<\/strong><span style=\"font-weight: 500;\">, Radio Islam International will\u00a0<\/span><strong>be available only <\/strong>on the 35k transponder<\/strong>.<\/span><\/p>\n<p><span style=\"color: #000000;\">We\u2019ve provided simple step-by-step guides below for both the <span style=\"color: #ff0000;\"><strong>Radio Islam Small Decoder (2023 model)<\/strong> <\/span>and the <span style=\"color: #ff0000;\"><strong>Auto Scan Decoders (2015 models).<\/strong><\/span> A video has also been included with this article to make the process even easier.<\/span><\/p>\n<p><span style=\"color: #000000;\">Kindly note that some older decoder models will unfortunately no longer be compatible after this upgrade.<\/span><\/p>\n<h4><span style=\"color: #000000;\"><strong>Updated Satellite Parameters<\/strong><\/span><\/h4>\n<p><span style=\"color: #000000;\">As of now, the correct settings in use for the Radio Islam Service are:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\"><strong>Frequency:<\/strong> 12722<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Symbol Rate:<\/strong> 30000<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Polarity:<\/strong> Vertical<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">As of 18 October<span style=\"color: #ff0000;\"><strong>\u00a02025<\/strong><\/span>, these settings (12722 \/ 30000 \/ Vertical, 35K transponder) will remain the <span style=\"color: #ff0000;\"><strong>permanent ones<\/strong> going forward<\/span>.<\/span><\/p>\n<p><span style=\"color: #000000;\">This confirmation ensures all receivers are configured correctly without disruption.<\/span><\/p>\n<h4><span style=\"color: #000000;\"><strong>Decoder Compatibility Notice<\/strong><\/span><\/h4>\n<p><span style=\"color: #000000;\">Decoders that use <strong>HDMI cables<\/strong> <em>are supported<\/em> and will work after retuning.<\/span><\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"101025\" data-permalink=\"https:\/\/radioislam.org.za\/a\/decoder-reset-for-radio-islam-international-listeners\/pic1\/\" data-orig-file=\"https:\/\/i0.wp.com\/radioislam.org.za\/a\/wp-content\/uploads\/2025\/10\/Pic1.jpg?fit=1600%2C1200&amp;ssl=1\" data-orig-size=\"1600,1200\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/radioislam.org.za\/a\/wp-content\/uploads\/2025\/10\/Pic1.jpg?fit=1024%2C768&amp;ssl=1\" class=\"alignnone wp-image-101025\" src=\"https:\/\/i0.wp.com\/radioislam.org.za\/a\/wp-content\/uploads\/2025\/10\/Pic1.jpg?resize=396%2C297&#038;ssl=1\" alt=\"\" width=\"396\" height=\"297\" \/><\/p>\n<p><span style=\"color: #000000;\">Decoders that only use <strong>AV cables<\/strong> <em>are no longer supported.<\/em><\/span><\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"101026\" data-permalink=\"https:\/\/radioislam.org.za\/a\/decoder-reset-for-radio-islam-international-listeners\/pic2\/\" data-orig-file=\"https:\/\/i0.wp.com\/radioislam.org.za\/a\/wp-content\/uploads\/2025\/10\/Pic2.jpg?fit=1600%2C1200&amp;ssl=1\" data-orig-size=\"1600,1200\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/radioislam.org.za\/a\/wp-content\/uploads\/2025\/10\/Pic2.jpg?fit=1024%2C768&amp;ssl=1\" class=\"alignnone wp-image-101026\" src=\"https:\/\/i0.wp.com\/radioislam.org.za\/a\/wp-content\/uploads\/2025\/10\/Pic2.jpg?resize=364%2C273&#038;ssl=1\" alt=\"\" width=\"364\" height=\"273\" \/><\/p>\n<h4><span style=\"color: #000000;\"><strong>RETUNING DECODERS<\/strong><\/span><\/h4>\n<p><span style=\"color: #000000;\"><strong><span style=\"color: #ff0000;\">Radio Islam Small Decoder (2023 Model)<\/span> <\/strong>(<em>Note: A TV is required to retune this decoder<\/em>)<\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\">Press the <strong>Menu<\/strong> button on your Radio Islam remote.<\/span><\/li>\n<li><span style=\"color: #000000;\">Under <strong>Installation<\/strong>, go to <strong>Manual Scan<\/strong> and press OK.<\/span><\/li>\n<li><span style=\"color: #000000;\">Scroll down to <strong> 117. Frequency 12722 and Symbol Rate 2257.<\/strong><\/span><\/li>\n<li><span style=\"color: #000000;\">Press the <strong>Yellow button<\/strong> to Edit Frequency.<\/span><\/li>\n<li><span style=\"color: #000000;\">Go down to <strong>Symbol Rate.<\/strong><\/span><\/li>\n<li><span style=\"color: #000000;\">Change the Symbol Rate from <strong>2257 <\/strong><strong>\u2192<\/strong><\/span><\/li>\n<li><span style=\"color: #000000;\">Scroll down and press<\/span><\/li>\n<li><span style=\"color: #000000;\">Check that the <strong>Quality bar turns Green.<\/strong><\/span><\/li>\n<li><span style=\"color: #000000;\">Press the <strong>Blue button<\/strong> to Search. TP Search will appear.<\/span><\/li>\n<li><span style=\"color: #000000;\">In TP Search:<\/span>\n<ul>\n<li><span style=\"color: #000000;\"><strong>FTA<\/strong> \u2192 Press Right arrow to select<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>TV\/Radio<\/strong> \u2192 Press Left arrow to select<\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Network Search<\/strong> \u2192 Select<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"color: #000000;\">Scroll down to <strong>Search<\/strong> and press<\/span><\/li>\n<li><span style=\"color: #000000;\">After searching, a message will appear to Select <strong>OK.<\/strong><\/span><\/li>\n<li><span style=\"color: #000000;\">Channels can be deleted or moved under the <strong>TV\/Radio Menu.<\/strong><\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"><span style=\"color: #ff0000;\"><strong>Radio Islam Auto Scan Decoders (2015 Models)<\/strong><\/span><\/span><\/p>\n<p><strong><span style=\"color: #000000;\">Without a TV<\/span><\/strong><\/p>\n<p><span style=\"color: #000000;\">On your decoder, press the <strong>Auto Scan<\/strong> (SRCH will appear).<\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\">Wait for SRCH to complete (\u00b12 minutes).<\/span><\/li>\n<li><span style=\"color: #000000;\">A music channel will play.<\/span><\/li>\n<li><span style=\"color: #000000;\">Press <strong>CH-<\/strong> until you hear <strong>Radio Islam.<\/strong><\/span><\/li>\n<li><span style=\"color: #000000;\">Radio Islam will be between <strong>Channel 75\u201385<\/strong>, depending on your dish installation.<\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"><strong>With a TV:<\/strong><\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\">Press the <strong>Menu<\/strong><\/span><\/li>\n<li><span style=\"color: #000000;\">Under <strong>Installation<\/strong>, scroll to <strong>TP List<\/strong> and press OK.<\/span><\/li>\n<li><span style=\"color: #000000;\">Scroll to <strong> 45. Frequency 12720 and Symbol Rate 2257.<\/strong><\/span><\/li>\n<li><span style=\"color: #000000;\">Press the <strong>Green button<\/strong> to Edit Frequency and Symbol Rate.<\/span><\/li>\n<li><span style=\"color: #000000;\">Go down to <strong>Symbol Rate.<\/strong><\/span><\/li>\n<li><span style=\"color: #000000;\">Change it from <strong>2257 <\/strong><strong>\u2192<\/strong><\/span><\/li>\n<li><span style=\"color: #000000;\">Scroll down and press <strong>OK<\/strong> on Save.<\/span><\/li>\n<li><span style=\"color: #000000;\">Press <strong>Exit<\/strong> three times. Your radio channels will be listed as before.<\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"><strong>Step-by-Step Video Tutorial \u2013 <span style=\"color: #ff0000;\">Click <a href=\"https:\/\/youtu.be\/6B8uoEBiuOM\">here<\/a><\/span><\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\">We\u2019ve included a video walkthrough alongside this article to make the retuning process even easier.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>For Further Queries:\u00a0 WhatsApp &#8211; 060\u00a0518 4264<\/strong><\/span><\/p>\n<h4><span style=\"color: #000000;\"><strong>Additional Assistance<\/strong><\/span><\/h4>\n<p><span style=\"color: #000000;\">If you are in the <span style=\"color: #ff0000;\"><strong>vicinity of Radio Islam International<\/strong><\/span>, you may also <span style=\"color: #ff0000;\"><strong>bring your decoder to the office<\/strong><\/span> and have it reset for you.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>INSTALLERS YOU CAN CONTACT<\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\">If you\u2019re unable to retune your decoder, contact a local or DSTV installer in KZN:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Abdulhaq Kazi &#8211; +27 84 254 5938 \u2013 eThekweni\/North\/South and Central<\/span><\/li>\n<li><span style=\"color: #000000;\">Brother Ismail &#8211; +27 82 907 8699 \u2013 Pmburg and surrounds<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><strong><em>(Installers who would like to be added to this list can contact the Radio Islam studio via WhatsApp to register.)<\/em><\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff0000;\"><strong>We sincerely apologise for any inconvenience caused by these changes, which result from Sentech\u2019s once-every-decade system upgrades. We greatly appreciate your patience, understanding, and continued support as we work to keep you connected to Radio Islam International.<\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff0000;\"><strong>RETUNE YOUR DECODER BEFORE 31 OCTOBER 2025 TO ENSURE UNINTERRUPTED LISTENING TO RADIO ISLAM INTERNATIONAL.<\/strong><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Radio Islam International listeners are advised that our service provider, Sentech, has completed a major upgrade to their satellite systems. This upgrade has resulted in a change to the symbol rate, which means that many decoders will need to be manually retuned to continue receiving Radio Islam. Extended Deadline for Retuning Sentech has extended the [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":101027,"comment_status":"closed","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[180,29,28],"tags":[],"class_list":["post-101023","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-competitions","category-community-news","category-latest-news"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/radioislam.org.za\/a\/wp-content\/uploads\/2025\/10\/Retune.png?fit=1080%2C1080&ssl=1","jetpack_sharing_enabled":true,"jetpack-related-posts":[],"jetpack_shortlink":"https:\/\/wp.me\/pc0QIf-qhp","jetpack_likes_enabled":true,"publishpress_future_action":{"enabled":false,"date":"2026-04-22 07:02:19","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/radioislam.org.za\/a\/wp-json\/wp\/v2\/posts\/101023","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/radioislam.org.za\/a\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/radioislam.org.za\/a\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/radioislam.org.za\/a\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/radioislam.org.za\/a\/wp-json\/wp\/v2\/comments?post=101023"}],"version-history":[{"count":0,"href":"https:\/\/radioislam.org.za\/a\/wp-json\/wp\/v2\/posts\/101023\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/radioislam.org.za\/a\/wp-json\/wp\/v2\/media\/101027"}],"wp:attachment":[{"href":"https:\/\/radioislam.org.za\/a\/wp-json\/wp\/v2\/media?parent=101023"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/radioislam.org.za\/a\/wp-json\/wp\/v2\/categories?post=101023"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/radioislam.org.za\/a\/wp-json\/wp\/v2\/tags?post=101023"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}