Faizel Patel, Radio Islam News – 11-04-2018
Israel’s consumer protection bureau says it’s investigating Apple over a failure to disclose to consumers that its software could slow performance in some iPhones.
Reuters reports that The Consumer Protection and Fair Trade Authority said in a statement on Tuesday it had questioned the head of Apple in Israel, Rony Friedman.
A spokesman at the protection bureau said it had the power to levy significant fines in civil proceedings, but that it was too early to discuss such a possibility – Apple in Israel declined to comment.
Apple has come under fire in recent months after it acknowledged in December that its software sometimes deliberately slows phones with weak batteries. It apologised and cut the price of battery replacements for affected phones.
Critics say Apple has obfuscated the fact that a worn-out battery not only fails to hold a charge but also degrades the phone’s performance – and that this lack of transparency has pushed people to buy a new phone rather than a new battery.
Government agencies in countries ranging from Brazil to France and Italy to South Korea are also investigating Apple following complaints.
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