UIF Apologises for Technical Glitch in Capturing COVID-19 Claims

Faizel Patel – 27/05/2020

The Unemployment Insurance Fund (UIF) has apologized for its failure to capture online temporary COVID-19 relief funds due to a break in its network.

It’s understood the system which has been undergoing test run since last week was due to go live on Tuesday, but a damaged fibre link between the UIF’s offices and the State Information and Technology Agency (SITA) caused the network outage.

UIF Commissioner Teboho Maruping says they are doing everything to ensure that the problem is resolved.

“We would like to apologise to all our stakeholders and particularly our clients for this unfortunate turn of events and the resultant delays. The fault of connectivity in Pretoria is due to a damaged fibre cable that links the UIF to the SITA’s datacenter.”

The UIF promises to ensure that once the link has been restored, it will do all it can to try and catch up on the time lost.The UIF’s ICT system development team is on standby to ensure that as soon as the connectivity is re-established the system goes live.

Maruping promised that the UIF will make a public announcement once the system has been restored.

KZN Municipalities: What Must Change?

Rabia Mayet | rabiamayet@radioislam.co.za 01 October 2026 2-minute read As KwaZulu Natal prepares for the upcoming local government elections, voters are being asked to choose the people who will be responsible for overseeing the delivery of basic services in their...

MF Back In The Running

Rabia Mayet | rabiamayet@radioislam.co.za 29 September 2026 3-minute read The Minority Front is back in the running in eThekwini for local government elections after not contesting the 2024 national elections. Shameem Thakur Rajbansi, leader of the Minority Front...

A Large Number Of Parties

Rabia Mayet | rabiamayet@radioislam.co.za 28 September 2026 2-minute read With 69 political parties contesting the Proportional Representational Vote alongside independent candidates, eThekwini is facing one of the most crowded municipal ballots in history. The sheer...

Driving The KZN Electorate

Rabia Mayet | rabiamayet@radioislam.co.za 22 September 2026 3-minute read With KZN being a politically distinctive province, local government elections this November will test whether traditional party loyalists still carry the same weight in the region. Looking back...

Residents’ Concerns Falling On Deaf Ears

Rabia Mayet | rabiamayet@radioislam.co.za 21 September 2026 3-minute read As SA heads towards local government elections in November, communities across KZN want to know if their concerns are actually being heard. From water, service delivery and financial management...

The Palestine Report

21 September 2026 | 12:57 CAT Gaza’s crisis deepens: homes collapse, schools in ruin and Palestine gains cultural solidarity Gaza’s collapsing buildings expose the impossible choices facing Palestinians: With 78% of structures damaged or destroyed and conventional...