UIF Apologises for Technical Glitch in Capturing COVID-19 Claims

Faizel Patel – 27/05/2020

The Unemployment Insurance Fund (UIF) has apologized for its failure to capture online temporary COVID-19 relief funds due to a break in its network.

It’s understood the system which has been undergoing test run since last week was due to go live on Tuesday, but a damaged fibre link between the UIF’s offices and the State Information and Technology Agency (SITA) caused the network outage.

UIF Commissioner Teboho Maruping says they are doing everything to ensure that the problem is resolved.

“We would like to apologise to all our stakeholders and particularly our clients for this unfortunate turn of events and the resultant delays. The fault of connectivity in Pretoria is due to a damaged fibre cable that links the UIF to the SITA’s datacenter.”

The UIF promises to ensure that once the link has been restored, it will do all it can to try and catch up on the time lost.The UIF’s ICT system development team is on standby to ensure that as soon as the connectivity is re-established the system goes live.

Maruping promised that the UIF will make a public announcement once the system has been restored.

Fuel Price Surge Looms as Global Oil Prices Spike

Neelam Rahim | neelam@radioislam.co.za 3-minute read | 12 March 2026 South Africans may soon face significant fuel price hikes as global oil prices climb sharply, raising concerns about inflation and increased living costs. Oil prices have surged to $110 per barrel...

University Capacity Crisis Sparks Calls for Parliamentary Inquiry

Neelam Rahim | neelam@radioislam.co.za 3-minute read 12 March 2026 Thousands of South African matriculants who achieved qualifying results for university admission are being left without opportunities to pursue higher education, highlighting a growing capacity crisis...

A Hushed-up Settlement

Rabia Mayet | rabiamayet@radioislam.co.za 12 March 2026 1-minute read The DA made explosive allegations at a media briefing yesterday, accusing the Gauteng Health Department of paying a confidential sum to silence a senior official facing disciplinary charges related...

Middle East tensions could drive fuel price increases, warns economist

Neelam Rahim | neelam@radioislam.co.za 3-minute read 05 March 2026 South Africans may currently be experiencing some relief at the pumps, with fuel prices hovering near a four-year low, but global geopolitical tensions could soon reverse the trend. Economist Dawie...

Passing Of A Struggle Stalwart

Rabia Mayet | rabiamayet@radioislam.co.za 05 March 2026 1-minute read South Africa loses yet another struggle hero with the passing of Mosiuoa Terror Lekota, who, after suffering from a long illness, succumbed in the early hours of Wednesday morning. COPE’s Teboho...

Iran–Israel tensions escalate as regional war fears mount

Neelam Rahim | neelam@radioislam.co.za 3-minute read 04 March 2026 Tensions between Iran, Israel and the United States have shifted from heated rhetoric to direct confrontation, raising urgent concerns about a wider regional war. Strategic US assets and allied bases...