UIF extends operating hours to address uFiling backlog

2-minute read
13 September 2024 | 16:32 CAT

Some selected Unemployment Insurance Fund (UIF) service points will open at weekends during September.

The Unemployment Insurance Fund (UIF) has proactively managed the increased demand for uFiling services by announcing extended operating hours on Saturdays at selected service points.

As stated by the Department of Employment and Labour, this decision comes after the Pretoria High Court issued an interim interdict at the end of August 2024, halting a new support and maintenance contract for the uFiling system.

According to the department spokesperson Trevor Hattingh, the UIF has processed over 181,000 claims, totalling R419 million at service points nationwide since the suspension.

Hattingh said that selected UIF service points will operate from 7.30 am to 4 pm throughout September to manage the heightened demand.

uFiling is an online platform for applying for UIF benefits, registering companies, and declaring employee contributions every month.

Due to the uFiling platform’s lack of support or maintenance, its services were suspended.

Since the suspension of uFiling, unemployment insurance has processed more than 181,000 claims at service points around the country, totalling a payout of R419 607 185.

Through queue management, monitoring of operations and staff repurposing, the UIF has adequately handled claim volumes around the country. The Fund is confident in its ability to maintain the status quo and develop alternative online solutions for clients and employers.

Listen to the full interview on The Daily Round Up with Muallimah Annisa Essack and department spokesperson Trevor Hattingh here.

Palestine Report

3 November 2025 | 14:23 CAT 3-minute read Israel’s “Yellow Line” in Gaza: A New Buffer Zone Raises Questions of Control, Aid and Narrative Summary: The “yellow line” represents a covert form of Israeli occupation, expanding control over depopulated areas of Gaza under...

The Debrief Report

3 November 2025 | 11:45 CAT 3-minute read Mass displacement, starvation and ethnic cleansing in Darfur as Al-Fashir falls Briefly: Mass displacement and atrocities: Only 5 000 of the 60 000 people who fled Al-Fashir have reached safety, while many remain stranded,...

ASRI Report: US-China Trade War, G20 Tensions, and Johannesburg Politics Take Centre Stage

Neelam Rahim | neelam@radioislam.co.za 6-minute read | 01 November 2025 | 08:00 CAT In a significant development on the global trade front, China has secured a concession from the United States, halving the so-called fentanyl tariff from 20% to 10%. The agreement,...

Seventh Parliamentary Oversight Report: Call for Accountability Amid Promising Shifts

Neelam Rahim | neelam@radioislam.co.za 3-minute read | 31 October 2025 | 14:15 CAT Oversight is one of the most vital components of any democratic institution, yet in South Africa, it remains a process too often without consequences. This is the concern raised in the...

Gauteng Legislature Leads Human Trafficking Awareness Drive at OR Tambo

Neelam Rahim | neelam@radioislam.co.za 3-minute read | 31 October 2025 | 11:45 CAT A Human Trafficking Awareness Activation, hosted at OR Tambo International Airport on Thursday afternoon, has placed renewed focus on South Africa’s ongoing battle against human...

The Middle East Report

31 October 2025 | 09:51 CAT 3-minute read Trump’s New Middle East Strategy Strengthens Hamas and Exposes Israel’s Isolation, Says Scholar James Dorsey US President Donald Trump’s new approach to Israel and Palestine has begun to unsettle decades of American support...