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Effective Communication from the Sunnah 7-8

7. Stay away from arguments

Being nice is easy when you’re dealing with nice people. But, practically speaking, this world has more to it than such people. Despite your best efforts, you are bound to walk into not-so-nice people. Try not to fall into disputes and argumentation. Allah mentions in the Quraan…

وَأَطِيعُوا اللَّهَ وَرَسُولَهُ وَلَا تَنَازَعُوا فَتَفْشَلُوا وَتَذْهَبَ رِيحُكُمْ ۖ وَاصْبِرُوا ۚ إِنَّ اللَّهَ مَعَ الصَّابِرِينَ

“And obey Allah and His Messenger, and do not dispute (with one another) lest you lose courage and your strength depart, and be patient. Surely, Allah is with those who are As-Sabirin (the patient ones, etc.).” [Qur’an: Al Anfaal, Verse 46]

If you realize you are already in a dispute, be wise and argue with that which is better. Allah says:
“And not equal are the good deed and the bad. Repel [evil] by that [deed] which is better; and thereupon the one whom between you and him is enmity [will become] as though he was a devoted friend.” [Qur’an: Chapter 41, Verse 34]

Positive use of tongue is the spirit a true Muslim`s life, but sometimes, during conversation, things get out of control and leads towards harsh comments, which is not allowed in Islam. Nabi (Sallallahu Alayhi Wa Sallam) always remained calm during disputes and showed great wisdom.

A man said to Nabi (Sallallahu Alayhi Wa Sallam) “Advise me,” he said: “Do not get angry.” He repeated his question several times and again the Prophet (Peace Be Upon Him) said: “Do not get angry.” (Bukhari)

As arguing pointlessly open doors for clashes and quarrels, during which a man loses its conscious and becomes annoyed, it is advisable to remain positive during conversation, and if others talk ill, one should remain patient.

8. Choose simple, concise words

Avoid complex language and sophisticated terminologies. Instead, try to stick to concise words and phrases that are of eloquence and seek to be understood. Nabi (Sallallahu Alayhi Wa Sallam) said:

“I have been given superiority over the other prophets in six respects: I have been given words which are concise but comprehensive in meaning” […] [Sahih Muslim].

This Hadith stresses on using speech which is simple to comprehend, yet conveys complete sense. Nabi (Sallallahu Alayhi Wa Sallam) spoke with clarity and made people comprehend easily, sometimes by even repeating his words thrice. We should use clear expressions and words while talking to others, so that the other person can easily understand it and this also makes the conversation meaningful.

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